More than a simple PU foam machine manufacturer
Be a partner is what better defines Ekosystem: an all-round PU foam machine manufacturer which constantly works for and with its customers. Thanks to a complete and expert team, our company provides collaboration at 360 degrees from the first contact, through to consulting and purchase phases, until after-sales assistance.
Regular maintenance is crucial for any machinery and plant to prevent possible malfunctions that could lead to production downtime. In the unfortunate event of damaged or broken components, their prompt replacement is recommended to restore machine working and not compromise productivity for too long.
As comprehensive PU foam machine manufacturer, Ekosystem also provides a wide range of spare parts. Thanks to a well-equipped warehouse, our company can rapidly fix customers’ needs with high quality and compatible components whether a routine replacement or an urgent intervention is required. This is just a part of an extensive after-sales service that our company guarantees to ensure the prolonged and efficient functioning of your machinery.
Beyond metering and molding, the high quality of polyurethane products heavily depends on a correct mixing process. Playing a key role in this stage, mixing heads need to be designed and manufactured with accuracy according to project specifications. Again, customization is the key and partnership with expert engineering companies is the solution.
It goes without saying that a specialized PU foam machine manufacturer like Ekosystem can provide these components too. Low and high-pressure mixing heads suitable for different applications are engineered, designed and manufactured by our technicians to achieve amazing results with any flow-rate and with any kind of chemicals.
Technical assistance is a must-have to set and nurture relationships between suppliers and customers. First, it’s essential to provide users with basics about the purchased product and ensure they can effectively use it over time. Secondly, this service means constant support to customers for rising problems or needs after-sales.
In this sense, Ekosystem is more than a PU foam manufacturer. Deeply focusing on the achievement of customer satisfaction and creation of trusted relations, our company offers constant and reliable after-sales support. Our team is always available through remote assistance via telephone and app or onsite extraordinary interventions, depending on what is the best alternative for you in terms of need, time and urgency.
The innate transformative nature of technology continues to revolutionize polyurethane industry. As machinery evolves, businesses have to adapt inevitably in order to maintain high productivity standards and remain competitive in the market. Machinery revamping allows industries to keep up to date and enhance the capabilities of their existing equipment without the need for heavy investment in new one.
Driven by an evolution-oriented approach, Ekosystem has become a fully-service PU foam machine manufacturer providing revamping service too. Our company is able to modify and improve your existing plant along the latest engineering standards, integrating advanced automation and smart technologies and breathing new life into your production process.
Ekosystem counts decades of experience and know-how as leading PU foam machine manufacturer, therefore it is entitled to guide customers towards the right choice through the complex world of polyurethane. Our dedicated team is committed to listen to your unique requirements and translate them into custom-made solutions.
The services you’re looking for by your PU foam machine manufacturer
Before becoming a leading PU foam machine manufacturer, Ekosystem based its first-ever business on the supply of technical assistance and spare parts. Over years, our company has never given up to these services, but rather improved and integrated them. Today, customer service represents a distinctive feature of Ekosystem. The customer-centric philosophy extends seamlessly throughout the entire partnership, from the initial consultation to comprehensive after-sales support. Ekosystem understands that clients are not merely investing in polyurethane equipment; they are investing in a dependable and enduring partnership for the growth of their businesses. The overarching goal is to cultivate relationships that are both enduring and trustworthy. Our goal is fostering long-lasting and trustworthy partnerships with our clients, indeed.
The expert and technical staff is the key of Ekosystem services. At the very beginning of our customer journey, our team can help to identify the optimal solution through a dedicated consultancy phase. This is often followed by technical assistance sessions, which may include training or onsite inspection, intended to make customers aware of equipment features and empower them to use it autonomously. Back to production, as a specialized PU foam machine manufacturer, Ekosystem also supplies mixing heads and spare parts, compatible with most PU foaming machines available in the market. Strictly related to maintenance is machine revamping service.